Privacy Policy for Holy Trinity Medical Center

Introduction

"Holy Trinity Medical Center" (referred to as "the Company," "We," "Us," or "Our") is committed to the lawful, fair, and transparent collection of your data in compliance with the Data Privacy Act of 2012 in the Philippines, its implementing rules and regulations, and other applicable laws and regulations. This policy outlines how we collect, use, protect, and respect your information when you interact with our Services. We emphasize the importance of your consent and choice in how your personal data is used, particularly for marketing purposes.

Personal Data: Any information that relates to an identified or identifiable individual, including sensitive health data.

Consent and Choice for Marketing

By interacting with our Services and submitting your personal information through our forms, you consent to receive marketing communications, including email and SMS messages, from us. You have the right to opt-out or withdraw this consent at any time through the mechanisms provided in our communications or by contacting us directly.

Children Under the Age of 18

We do not knowingly collect personally identifiable information from minors (children under 18 years of age or equivalent depending on jurisdiction, "Children”). By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such minors and consent to such minor dependent’s use of the Services. If we learn we have collected such information without parental consent, we will delete it. 

Types of Information We Collect

- Information that may personally identify you, such as name, address, email, and other identifiers.

- Information that is about you but does not individually identify you.

- Sensitive health data in compliance with healthcare guidelines like DOH.

- Information about how you interact with our website, such as internet connection or the equipment you use.

We assure you that sensitive health data is collected only in compliance with healthcare guidelines and with explicit consent for healthcare services.

How We Use Your Information

To the extent permitted by applicable law, we use the information collected for various purposes:

- To present our services to you.

- To provide you with information, products, or services that you request.

- To manage your account and registration. -

- To comply with legal obligations, including healthcare guidelines like DOH.

- For business transfers, mergers, or acquisitions.

- Personal Data collected is also used for email and SMS marketing and appointment scheduling, with explicit consent obtained for these purposes.

Data Sharing and Disclosure

We may share your information with:

- Team members, agents, subsidiaries, and affiliates.

- Contractors, service providers, and third parties we use to support our business.

- Business partners for offering you certain products, services, or promotions.

- Law enforcement or public authorities when required.

We may share your information with trusted third-party service providers for marketing and data management purposes, ensuring their compliance with data protection standards.

How We Protect Your Personal Data

We take the security of your Personal Data seriously and ensure compliance with the Data Privacy Act of 2012. We implement reasonable and appropriate physical, technical, and organizational measures for the protection of Personal Data. Our security measures aim to maintain the availability, confidentiality and integrity of personal information against accidental loss or destruction, and human dangers such as unauthorized access, fraudulent misuse and alteration or contamination. 

Data Retention and Disposal

Personal Data is retained in accordance with the Company’s retention policies and legal requirements and only for as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements. 

Rights of Data Subjects

Under the Data Privacy Act, you have expanded rights, including access, correction, deletion, and being informed about the use of your data. To exercise these rights, please contact our Data Protection Officer at [email protected].

Data Breach Protocol

In the event of a data breach, we will notify affected users  immediately and take appropriate remedial actions, including reporting to relevant authorities.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you if there are any significant changes to this Policy by posting an updated version on our website and sending an email notification to the address associated with your account. You are advised to review this Privacy Policy periodically to stay informed of any updates. Changes to this Privacy Policy are effective when they are posted on this page.

Dispute Resolution

Disputes over this privacy policy will be resolved through arbitration in accordance with Philippine law.

Disclaimer

The Company disclaims any liability for any actions taken or not taken based on the contents of this Privacy Policy.

Cookies Policy for Holy Trinity Medical Center

Introduction

Holy Trinity Medical Center ("we," "us," or "our") is committed to safeguarding your privacy. This Cookies Policy explains our use of cookies and similar technologies on our website. By accessing our website, you consent to our use of cookies in accordance with this policy.

What Are Cookies?

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information. This information is used to track website usage and tailor services to our visitors' needs.

Use of Cookies

We use cookies to:

Ensure Website Functionality: Essential cookies are crucial for the core operation of our website, enabling basic functions like page navigation and access to secure areas.

Analyze Website Performance: These cookies help us understand how visitors interact with our website, providing information on metrics such as traffic sources, visited pages, and time spent on the site.

Enhance User Experience: Functionality cookies remember your preferences (like language or location) to provide a more personalized online experience.

Targeting and Advertising: We utilize cookies to display advertisements that are relevant to you and to gauge the effectiveness of our advertising campaigns.

While we use services that may set cookies on our site for these purposes, we ensure that any information collected is used in compliance with our Privacy Policy and the Data Privacy Act of 2012 of the Philippines.

Your Choices Regarding Cookies

By using our website at Holy Trinity Medical Center, your continued browsing will be regarded as acceptance of our use of cookies. These cookies are essential for enhancing your experience, providing personalized content, and improving our services. If you do not agree to our use of cookies, we respectfully request that you cease using our website.

Legal Compliance

Our use of cookies is designed to be fully compliant with the Data Privacy Act of 2012 and other relevant Philippine laws, ensuring the protection of your personal information.

Updates to This Policy

We may update this Cookies Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend reviewing this policy occasionally to stay informed of how we use cookies.

Contact Us

For questions or comments about our policies, contact us at:

Holy Trinity Medical Center

Plazang Luma, Jose Abad Santos Ave, Arayat, 2012 Pampanga

[email protected]

0939 943 9802

Holy Trinity Medical Center Website